From: Bill W <nothing@nowhere.com>
Subject: Re: Weird Picasa bug (only affects Lexmark printers?)
Full headers:
Path: news.netfront.net!goblin2!goblin1!goblin.stu.neva.ru!eternal-september.org!feeder.eternal-september.org!news.eternal-september.org!.POSTED!not-for-mail
From: Bill W <nothing@nowhere.com>
Newsgroups: rec.photo.digital
Subject: Re: Weird Picasa bug (only affects Lexmark printers?)
Date: Sun, 29 Oct 2017 14:35:14 -0700
Organization: A noiseless patient Spider
Lines: 86
Message-ID: <qaicvcppu5at3a6ts5toatqr94aail12kq@4ax.com>
References: <M4udnZOsIr6c127EnZ2dnUU78Q_NnZ2d@brightview.co.uk> <271020171123595218%nospam@nospam.invalid> <rvadnT-Hm61HD27EnZ2dnUU78bPNnZ2d@brightview.co.uk> <s367vcd1fkoja6ru59l04t26dcu0empn0k@4ax.com> <VtWdnR-e0KFHq2vEnZ2dnUU78N_NnZ2d@brightview.co.uk> <33fcvcdo3cnqs8pfkf59smo5oq1hg198ff@4ax.com> <BM2dnWNRVK3C22vEnZ2dnUU78KHNnZ2d@brightview.co.uk>
Mime-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
Injection-Info: reader02.eternal-september.org; posting-host="465c89b9f2e5c308bbe64e56b115acd3";
logging-data="12298"; mail-complaints-to="abuse@eternal-september.org";posting-account="U2FsdGVkX18dat8qq4T5BTzs3++5SoThBqi0JdGzXRA="
User-Agent: ForteAgent/7.20.32.1218
X-Antivirus-Status: Clean
X-Antivirus: AVG (VPS 171029-0, 10/28/2017), Outbound message
Cancel-Lock: sha1:xHQmv6g0mgvB0JEU9zk3VW+unVc=
Print Article
Forward Article
On Sun, 29 Oct 2017 21:21:34 +0000, newshound<newshound@stevejqr.plus.com> wrote:

>On 29/10/2017 20:42, Bill W wrote:
>> On Sun, 29 Oct 2017 20:15:21 +0000, newshound
>><newshound@stevejqr.plus.com> wrote:
>> 
>>> On 27/10/2017 21:39, Bill W wrote:
>>>> On Fri, 27 Oct 2017 21:11:06 +0100, newshound
>>>><newshound@stevejqr.plus.com> wrote:
>>>>
>>>>> On 27/10/2017 16:23, nospam wrote:
>>>>>> In article<M4udnZOsIr6c127EnZ2dnUU78Q_NnZ2d@brightview.co.uk>,
>>>>>> newshound<newshound@stevejqr.plus.com> wrote:
>>>>>>
>>>>>>> I guess the serious posters here don't use Picasa, but thought it might
>>>>>>> interest some lurkers or future searchers.
>>>>>>>
>>>>>>> I use Picasa as a cheap and cheerful filing system that provides simple
>>>>>>> basic editing (mostly I only need cropping and straightening).
>>>>>>>
>>>>>>> I also write technical reports containing photographs of broken bits of
>>>>>>> industrial plant, using Word. To keep the final file size down I tend to
>>>>>>> use the Picasa "export" function to downsize the images to 1024 pixels.
>>>>>>> (I know I could downsize further without affecting the printed report,
>>>>>>> but this lets people pull reasonable images out of the Word file later
>>>>>>> if they want to).
>>>>>>>
>>>>>>> My reports look fine on screen (including print preview) and print
>>>>>>> perfectly on a mono Laserjet and a Brother inkjet. But I use a Lexmark
>>>>>>> (CS410dn) if I want hard copies. And these exported JPEGs, when inserted
>>>>>>> into Word, don't then print correctly on the Lexmark, they print in the
>>>>>>> correct sized frame on the paper but the image part is enlarged, showing
>>>>>>> only the top left hand corner of the image, and cropping the rest.
>>>>>>
>>>>>> that suggests word is the problem in how it's placing/sizing the jpeg,
>>>>>> not the exported jpeg itself.
>>>>>
>>>>> But it is *only* exported files that have the problem, and *only* on the
>>>>> Lexmark. They print fine from other apps (including picasa) so I agree
>>>>> that Word is probably involved in some way. But Word versions 15 years
>>>>> apart behave the same way.
>>>>>
>>>>>>
>>>>>> what does the jpg show for resolution?
>>>>>> what happens if you use another word processing or page layout app?
>>>>>>
>>>>>>> After much trial and error, I've found it is the Picasa Export which
>>>>>>> causes the problem. If you open and then save the JPEG in Paint
>>>>>>> (overwriting the original file) the problem goes away.
>>>>>>
>>>>>> that doesn't mean it's a bug in picasa.
>>>>>>
>>>>>> if the jpeg from picasa is valid, then it's word and/or lexmark.
>>>>>
>>>>> But they behave fine with picasa files that havn't been compressed by
>>>>> Picasa export. So I think there is something wrong in the file header
>>>>> which either the Word print engine or the Lexmark is getting confused about.
>>>>>
>>>>> And the fact that just importing the file into Paint and saving it again
>>>>> clears the fault points to something in the JPEG.
>>>>>
>>>>>>
>>>>>> how did you validate the jpeg? or did you?
>>>>>
>>>>> I don't know how to.
>>>>
>>>> The printer dialogue should be specific to the Lexmark, and there is
>>>> probably a setting in there that you are overlooking. If you see the
>>>> same printer dialogue for all your printers, you need to find the
>>>> correct drivers for the Lexmark and install them.
>>>
>>> Drivers was the first think I looked at. I'm just printing a word file.
>>> The print preview is fine. The lexmark output fails, other printers are OK.
>> 
>> Did you download and install the latest printers from the Lexmark
>> site? 
>
>Yes
>
>Did you dig through all of the advanced options in the printer
>> dialogue?
>
>Yes

Okay. I'm out of ideas then.